![]() ![]() Spent 30 minutes trying to connect my iphone X before giving up. It is awesome I was able fly to Cabo direct from Oakland via SW, but again battled the wifi connection. Little did you know that you were already doing it the most likely way to be flew to Cabo this weekend. I usually prep work so I can complete it without internet connectivity, but I was looking forward to not worrying about that. I'm a loyal SW customer, but the wifi is truly a It is funny to think I reached A-list preferred without ever purchasing wifi, but yes that is the case. SW, If you don't have the technology ready and available you should not advertise it and include it as part of a benefit package. I also feel sorry for anyone who pays 8 bucks to bang their head against a wall trying to get the connection work. I really feel it is false advertising by SW to promote this as a benefit of A-list preferred. If you read the small print you will find out that the wifi does not support any sort of streaming media, but worse than that the system generally not even support basic web surfing. If you are avertising in flight wifi, and the year is 2018, to me that means I should be able to stream a low resolution movie or podcast without any problem. If I am able to connect I can't do even basic web surfing. 90% of the time I try to to use it I am unable to connect and waste 15 minutes trying to get it to work. Sad to find out the wifi is horrible, just like everyone else is saying. I wasn't crazy about the channel selection.I was excited to reach A-list preffered for the first time, and I was really looking forward to having free inflight wifi as a reward. I have an iPhone and downloaded the onboard player and it worked fine. We are proud to provide these services and look forward to welcome you onboard. Remember to bring your fully charged personal electronic device and headphones along so you can take full advantage of our inflight entertainment offerings. If travelling to/from San Juan, Puerto Rico, WiFi service is not currently available for the entire duration of your flight.įor more information about using WiFi onboard your next Southwest® flight, please visit or review our Frequently Asked Questions. Should you change your flight, have a connecting flight, or if operational circumstances result in an aircraft swap, please note that the alternate aircraft may not be WiFi-enabled. Select the content that you wish to watch, and the Onboard Player/plug-in will automatically activate. Once inflight, make sure your WiFi is turned on, select "Southwest WiFi" from the list of available networks, and launch your web browser to be directed to the Inflight Entertainment Portal. After the download is complete, you will be asked to close your browser in order to complete the installation process. Laptop users: You will have the opportunity to download the ViewRight Web plug-in for your browser from the Inflight WIFI Portal. Ios users: Download the Onboard Player app from the App StoreĪndorid users ownload the Onboard Player app from the Google Play Store before your flight or download it directly from the Inflight WiFi Portal. Be sure to bring your own compatible personal electronic device and follow these simple steps: Your flight on Octois currently scheduled to be on one of our WiFi-enabled planes featuring free live and on demand TV compliments of DISH®. Here's the e-mail I got before my 10/24 flight: Movies are also available for a nominal charge ($5 I believe, but don't quote me on that).Ĥ) If you plan to purchase the wi-fi for internet use, remember that it does not support streaming services (Hulu, Netflix, etc) or video chat/VOIP (Skype). I used to be pretty unimpressed with it but, as of when I flew to MCO 2 weeks ago, it seems like they've added some pretty good stuff. The catalog of on-demand episodes changes all the time. The email that they send you has a link to the App Store to download it.ģ) Live TV and on-demand TV episodes are free. That, of course, is not a guarantee - airlines are always making last-minute equipment swaps, so you never really know until you get on the plane and see the wi-fi sign.Ģ) You must download the mobile player app BEFORE you get on the plane. Normally, you will get an email within a day or two before your flight advising you that the flight is scheduled to be operated by a wi-fi equipped aircraft. ![]() As has previously been mentioned, there are a few things to remember regarding inflight entertainment on SWA:ġ) It is only available on wi-fi equipped aircraft. I don't know of anywhere to get a list of the current TV or movie offerings on Southwest.
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